The right ticket. The right kind of link.

Start with the current ticket.

Organizers can find the guest in the event’s ticket list; attendees can open their own ticket in their account. Check the event, recipient, admission type and current status before sharing anything.

A contact record, form response or waitlist entry is not a ticket. Confirm that admission has actually been issued. An unfinished paid checkout is not proof of purchase, and an event returned to draft pauses new issue and check-in.

Choose what the guest will bring.

The pass includes event details, the attendee, admission type, status, and QR and text codes. Use the format that suits your guest and your delivery channel.

A saved, printed or wallet pass can become outdated. The entrance checks current status online. After a transfer or reissue, remove the old pass and open the current ticket; saved wallet passes do not automatically update.

Send more than an attachment.

Give the guest the arrival details and a person to contact. Adapt the message for a private claim link or an admission pass, then copy it into your own email or messaging tool. A listing-verification code does not belong in the admission-code slot.

A final check before you send.

Use this as you prepare each handoff. Checkmarks are for this page only and are not saved.

Send each guest their own ticket. Sharing the same code with several people does not create additional admissions.

When someone’s plans change.

For an eligible transfer, the owner chooses a specific recipient and shares the private transfer link. The recipient completes the required account checks to accept. A completed transfer changes ownership and replaces the old admission credential; editing or forwarding a PDF does not transfer a ticket.

An organizer can cancel an eligible unused free ticket. For a paid order, use the available refund-request flow and the event’s policy; requests are reviewed case by case, and used or transferred tickets need additional handling. An approval is not a settled refund. Automatic upgrades are not included.

Let someone check a listing without giving them admission.

Use the separate listing-verification feature for an eligible ticket. Its time-limited code lets someone check limited current facts in the verification portal. Share that code for a status check; keep the admission code and private claim or transfer link out of a public listing.

If a guest arrives without their pass.

The entrance team can search the event’s ticket list by name or email, confirm the ticket and status, and retrieve its code. A person record alone does not confirm admission; ask the organizer if no ticket exists.

Scan or enter the admission code in the correct published event. A compatible phone camera needs HTTPS and permission; typing, pasting and text-entry scanners are also supported. Check-in needs internet and records a single admission. A repeat code does not add another arrival.