Get to know someone.
Collect profile and intake details before your team reaches out. Map the core information you need and keep the person’s answers available for review.
Ask once. Put the answer to work.
Create the form your team needs, see exactly how it reads, and bring the responses back into the work. Intake, event questions and surveys belong here together.
Build it where
you can see it.
Edit questions directly on the canvas. Choose the right answer type, adjust the wording, move fields and preview the same form on a phone. Your colors, introduction and closing message carry through.
Prepare for the event.
Ask event-specific questions in a published form. After submitting, attendees can continue to the event’s registration to choose their tickets.
Hear what people think.
Give a survey its own space. Combine choices with open answers, then review responses together or export them for your team’s next discussion.
From an answer
to the right person.
A response arrives with the questions it answered. For intake, Turnstile can suggest an existing person using matching name, email or phone details.
Review the connection, then link the response or create a new person with the mapped details. Existing records keep their information until your team deliberately changes it.
Explore the people workspaceA good form shouldn’t be a one-off.
Duplicate a field, copy a saved form, and refine the next version without starting over. Keep useful questions consistent as your programs grow.
- Choose the answer that fits
- Short and long text, email, phone, number, date, single choice, multiple choice and a checkbox cover the essentials.
- Publish with a clear history
- Keep a draft while the published version stays stable. Each response retains the questions and version the person actually saw.
- Review here. Take answers with you.
- Use the response inbox, open individual submissions and export a permitted set of answers to CSV with the original question labels.
Before you publish your first form.
Do respondents need a Turnstile account?
Yes. A published form’s introduction can be viewed before sign-in. To submit answers, respondents sign in, verify their email and complete multi-factor authentication. Anonymous submissions are not part of the current form experience.
Does an event form register someone or take payment?
The form collects answers for its linked event and offers a path to that event’s registration after submission. Ticket selection and any payment happen in registration. Submitting a form does not issue a ticket, reserve admission or make the form a required checkout step.
How do custom questions connect to people?
For intake, you can map name, email, phone and biography when creating a person. Other questions stay as typed answers on the response. A reviewed link makes that response available from the person’s record; it does not silently overwrite an existing profile.
Can I change a form after people have responded?
Yes. Work on the draft and publish a new version when you are ready. Earlier responses keep their original questions. Closing the form stops new submissions while retaining its history.
Does the builder include conditional questions?
The current builder supports a clear sequence of native fields, choices, required answers and themes. Conditional branching, hidden questions and automatic response-invitation emails are not included.
What do you need to know before the next step?
Bring your intake questions, event forms or survey routine. We’ll talk through how to collect the details and make them useful to your team.